Insights
Guides on bespoke software, replacing old systems, websites and AI automation, written from the work.
Copilot vs ChatGPT for UK Businesses: Which to Buy First
Microsoft 365 Copilot or ChatGPT Business for a UK firm of 5 to 250 staff: what each can see, how each handles your data, and who should get which.
Is ChatGPT GDPR Compliant? A Guide for UK Businesses
ChatGPT can be used in line with UK GDPR, on a business plan and with six steps in place. What they are, what never goes in, and where data is stored.
What Is Bespoke Software? A Plain Guide for UK Businesses
What bespoke software is, five real examples described without names, the advantages and the drawbacks, and when a package is the better buy.
What Drives the Cost of Bespoke Software (Without a Price List)
The seven things that move the price of a bespoke build, why fixed-price phases beat day rates, and the questions to ask any quote. No price list.
Bespoke vs Off-the-Shelf Software: How to Decide
A plain comparison of bespoke and packaged software, when each wins, the hybrid answer, and a ten-question checklist to decide.
FCA Compliance Automation with AI: What to Automate, What to Keep Human
Which FCA compliance processes can sensibly be automated with AI and which cannot, financial promotions, Consumer Duty monitoring, surveillance, complaints, and reporting, with the governance wrapper that keeps it defensible.
AI Agents for Onboarding in Financial Services: Where They Fit
How AI agents are actually used in financial-services client onboarding, KYC and AML triage, suitability data gathering, agent-assist for complex account queries, and what to keep human under FCA and Consumer Duty oversight.
How an AI Model Audit Works for FCA-Regulated Firms
A step-by-step guide to auditing AI and ML models in an FCA-regulated firm, model inventory, validation, explainability, decision logging, and the transparency evidence the regulator expects.
AI Software for FCA Compliance: What Good Actually Looks Like
A practical buyer's guide to AI software for FCA compliance, where AI genuinely helps compliance teams, what to look for, and why auditable, purpose-built AI beats generic off-the-shelf compliance tools.
From Pilot to Production: A 12-Week Pattern for Agentic AI Deployments
The twelve-week pattern we use to take agentic AI from concept to governed production at UK mid-market firms, Workflow Audit, build-and-eval, pilot-and-rollout, with the structure most failed agentic projects skipped.
Human-in-the-Loop Patterns for Agentic AI in Regulated Industries
A practical guide to designing human-in-the-loop checkpoints for agentic AI under FCA, ICO, and Consumer Duty oversight, where the checkpoints go, what the human sees, and how to make the review real rather than nominal.
Agentic AI in Financial Services: Where Multi-Step Reasoning Beats Workflow Automation
Where agentic AI genuinely earns its keep in UK financial services, client onboarding, conduct-risk investigation, cross-system reconciliation, and where single-step AI automation is the right answer instead.
Building an agentic AI eval harness before you ship
The eval harness is what separates production-grade agentic AI from a demo. A practical guide to what goes in the test set, how to build it, what it measures, and why it is non-negotiable for regulated deployments.