Terms of Service

Terms and conditions for using our services and website

Last updated: 26 November 2025

1. Acceptance of Terms

By accessing and using the Trading Projects Ltd - Trading as Evolve AI website and services ("Services"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and Trading Projects Ltd - Trading as Evolve AI ("we", "us", "our"), a company based in Bristol, United Kingdom.

2. Our Services

Trading Projects Ltd - Trading as Evolve AI provides AI strategy and integration services to mid-market businesses, including but not limited to:

  • AI Readiness Assessment
  • AI Strategy Development
  • Custom AI Implementation
  • AI-Powered Analytics
  • Team Training and Enablement
  • Continuous Optimisation and Support

Specific terms for individual services will be outlined in separate service agreements or statements of work.

3. Use of Website

3.1 Permitted Use

You may use our website for:

  • Learning about our services
  • Contacting us for business inquiries
  • Accessing resources and information we provide

3.2 Prohibited Use

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorised access to our systems
  • Interfere with or disrupt our website or servers
  • Copy, reproduce, or distribute content without permission
  • Use automated systems or software to extract data (screen scraping)
  • Impersonate any person or entity
  • Transmit any viruses, malware, or harmful code

4. Service Agreements

4.1 Engagement Process

All strategy services are provided under separate written agreements. Initial contact through our website does not constitute a binding service agreement.

4.2 Scope of Work

Each engagement will have a clearly defined scope of work, deliverables, timelines, and pricing outlined in a statement of work or service agreement.

4.3 Client Responsibilities

Clients agree to:

  • Provide timely access to necessary information, systems, and personnel
  • Make decisions within agreed timeframes
  • Provide accurate information about their business and requirements
  • Comply with agreed payment terms

5. Intellectual Property

5.1 Our Property

All content on our website, including text, graphics, logos, images, and software, is the property of Evolve AI or its licensors and is protected by UK and international copyright and intellectual property laws.

5.2 Client Materials

You retain ownership of any materials, data, or information you provide to us. You grant us a licence to use such materials solely for the purpose of delivering our services to you.

5.3 Deliverables

Ownership of deliverables created during our engagement will be specified in the relevant service agreement. Generally, upon full payment, you will own custom solutions developed specifically for you, while we retain ownership of our methodologies, tools, and pre-existing intellectual property.

6. Confidentiality

We understand the sensitive nature of business information. We will maintain the confidentiality of your proprietary information in accordance with our confidentiality obligations outlined in service agreements.

Both parties agree not to disclose confidential information to third parties without prior written consent, except as required by law.

7. Payment Terms

7.1 Fees and Pricing

Service fees will be specified in individual service agreements. We offer various pricing models including fixed-price, results-based, and licensing arrangements.

7.2 Payment Schedule

Strategy invoices are due within 30 days of receipt. Software licensing is billed 1 month in advance.

For new or long-term projects, an upfront deposit of 35% of the total fee is required before work begins.

7.3 Late Payments

Late payments may incur interest charges at a rate of 4% per annum above the Bank of England base rate.

7.4 Expenses

Unless otherwise agreed, reasonable expenses incurred in delivering services (such as travel) will be invoiced separately with supporting documentation.

8. Warranties and Disclaimers

8.1 Our Commitment

We will provide our services with reasonable care and skill, in accordance with industry standards and professional practices.

8.2 Website Disclaimer

Our website and its content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components.

8.3 AI Solutions Disclaimer

While we strive to deliver effective AI solutions, we cannot guarantee specific business outcomes or ROI. The performance of AI systems depends on various factors including data quality, implementation, and ongoing maintenance.

8.4 No Legal or Financial Advice

Our services do not constitute legal, financial, or regulatory advice. Clients should seek appropriate professionals for such matters.

9. Limitation of Liability

9.1 Liability Cap

Our total liability for any claims arising from our services shall not exceed the total fees paid by the client for the specific service giving rise to the claim, or £100,000, whichever is lower.

9.2 Excluded Damages

We shall not be liable for any indirect, consequential, or special damages, including but not limited to:

  • Loss of profits or revenue
  • Loss of data or business interruption
  • Loss of anticipated savings
  • Loss of business opportunity or goodwill

9.3 Exceptions

Nothing in these Terms shall limit our liability for:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Any other liability that cannot be excluded by UK law

10. Termination

10.1 Termination by Either Party

Either party may terminate a service agreement with written notice as specified in that agreement. Unless otherwise stated, a minimum of 30 days' notice is required.

10.2 Termination for Cause

Either party may terminate immediately if the other party:

  • Materially breaches these Terms or the service agreement
  • Becomes insolvent or enters bankruptcy proceedings
  • Ceases to carry on business

10.3 Effect of Termination

Upon termination, the client shall pay for all services performed up to the termination date. Provisions regarding confidentiality, intellectual property, and liability shall survive termination.

11. Data Protection

We process personal data in accordance with our Privacy Policy and UK GDPR requirements. For detailed information about how we handle personal data, please review our Privacy Policy.

12. Indemnification

You agree to indemnify and hold harmless Evolve AI from any claims, damages, or expenses arising from:

  • Your breach of these Terms
  • Your violation of any law or third-party rights
  • Your use of our services in a manner not authorised by these Terms

13. Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond their reasonable control, including but not limited to natural disasters, war, terrorism, strikes, government actions, or technical failures.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our Services after changes are posted constitutes acceptance of the modified Terms.

For active service agreements, significant changes will be communicated directly to clients with reasonable notice.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with any service agreements and our Privacy Policy, constitute the entire agreement between you and Evolve AI regarding the use of our website and services.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

Trading Projects Ltd - Trading as Evolve AI

Email: info@evolve-ai.co